Privacy policy

Last updated: September 11, 2025

HatJacket (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how hatjacket.com (the “Site”) collects, uses, and discloses your personal information when you visit, make a purchase, or otherwise interact with us.

By using our Site and Services, you agree to the collection and use of information as outlined in this Policy.

Information We Collect

We collect personal information from you in the following ways:

Information You Provide Directly

  • Contact details (name, shipping/billing address, email, phone number)

  • Order details (items purchased, payment confirmation, shipping info)

  • Account details (if you create an account, such as username/password)

  • Customer support information (messages or details you send us)

Information Collected Automatically

When you use our Site, Shopify automatically collects certain information, including:

  • Device details (browser type, IP address, operating system)

  • Usage data (pages viewed, time spent, interactions on the Site)

  • Cookies and similar technologies (see Shopify’s Cookie Policy)

Information From Third Parties

We may receive information about you from trusted partners, such as:

  • Shopify (to power our store and provide secure checkout)

  • Payment processors (to confirm and process your payments)

  • Shipping carriers (to deliver your orders)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate order confirmations, shipping updates, and support messages

  • Improve our Site and Services

  • Detect and prevent fraud or security issues

  • Send marketing communications (only if you opt in)

Sharing Your Information

We do not sell your personal information. We share it only as needed to provide our services, including with:

  • Shopify (to operate our online store)

  • Payment processors (to securely process payments)

  • Shipping carriers (to deliver your purchases)

  • Service providers that support our operations (e.g., email providers, analytics tools)

If required by law, we may also disclose information to comply with legal obligations.

Cookies

We use cookies and similar technologies to power and improve your experience on our Site, including remembering preferences, running analytics, and personalizing content. You can manage cookies through your browser settings, but some features may not work properly if disabled.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at HatJacketllc@gmail.com.

If you are located in California, the EU, or the UK, you may also have rights to opt out of certain data uses (such as targeted advertising). Shopify provides tools to support these rights — see Shopify Privacy Tools.

Data Retention

We keep your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure.

Children’s Privacy

Our Site is not directed to children, and we do not knowingly collect personal information from anyone under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

📧 Email: HatJacketllc@gmail.com
📍 Mailing Address: HatJacket, LLC, 825 South Waukegan Road, A8, Lake Forest, IL 60045, United States